Customer Service Representative – Classic & Muscle Car Parts

Kanter Auto Products, Soflex Corp.; New Jersey; Remote; USD 40,000 - 55,000; Full time

Job summary

Kanter Auto Products is seeking a knowledgeable Customer Service Representative enthusiastic about classic cars. The role involves assisting customers and managing inquiries and orders using web-based tools. Applicants should thrive in a dynamic environment and be adept in parts for American classic and muscle cars.

Benefits

Paid Holidays

Vacation, Sick and Personal time

Health, Dental and Vision benefits

401(k)

Opportunity to work with industry experts

Dynamic and supportive work environment

Qualifications

• Prior experience in automotive parts sales or customer service preferred.
• Comfortable navigating web-based tools without step-by-step instructions.
• Enjoys helping people find the right parts.

Responsibilities

• Assist customers in finding the right automotive parts.
• Manage customer inquiries and orders via web-based tools.
• Adapt to a rapidly changing work environment.

Skills

Familiarity with parts for American classic and muscle cars

Typing speed of 60+ WPM

Strong computer skills

Friendly, helpful, customer-first attitude

Adaptability

Tools

Shopify

CRM platforms

Inventory tools

Job description

Kanter Auto is a family-owned business that has been a cornerstone of the antique and classic car hobby for over 60 years. We specialize in hard-to-find parts for American classic and muscle cars, providing engine, brake, suspension, and other components to restoration shops, hobbyists, and collectors around the world. We're under new ownership and have been undergoing significant modernization efforts and changes over the past two years.

We’re looking for a friendly and knowledgeable Customer Service Representative to join our team. If you’re passionate about classic cars and enjoy helping people find the right parts, this might be the perfect role for you.

Requirements:

• Familiarity with parts for American classic and muscle cars (1930s–1980s)
• Typing speed of 60+ WPM
• Strong computer skills – for example, you should be comfortable navigating web-based tools like order management systems, CRMs, or product databases without needing step-by-step instructions
• Friendly, helpful, customer-first attitude
• Adaptability – Kanter Auto is a rapidly changing and improving company. If you prefer consistency and get frustrated by change, this is not the job for you. If you like to be part of constant improvement, this is your place.

Preferred:

• Prior experience in automotive parts sales or customer service
• Experience using Shopify, CRM platforms, or inventory tools

Location:

Our office is located in Boonton, NJ, but remote positions are available for non-local candidates with the right experience and skills.

What We Offer:

• An opportunity to work with and learn from industry experts with decades of experience in classic cars.
• A dynamic and supportive work environment.
• Paid Holidays
• Vacation, Sick and Personal time.
• Health, Dental and Vision benefits.
• 401(k)
• The chance to be part of a company that’s at the forefront of technological innovation in the classic car industry.

*To all recruitment agencies: Kanter Auto does not accept agency resumes. Please do not forward resumes to our jobs alias, Kanter Auto employees or any other company location. Kanter Auto is not responsible for any fees related to unsolicited resumes*.

We are an equal opportunity employer and welcome applications from all qualified candidates.