Customer Service Representative

SBM Management Services, LP; Redmond (OR); On-site; USD 23,419 - 24,796; Full time

Job summary

SBM Management Services, LP is seeking a Customer Service Representative in Redmond, Oregon. The role includes maintaining cleanliness and sanitation in assigned areas and operating cleaning equipment. Candidates should possess communication skills and preferably some experience in janitorial duties.

The position offers a schedule from Monday to Friday, 6:00 AM to 2:30 PM with a pay rate of $17.00-$18.00 per hour, along with comprehensive benefits.

Qualifications

• Preferred training or experience in janitorial duties (3–6 months).
• Valid driver's license may be required.
• Safety and task training certification completed.

Responsibilities

• Perform all duties as per daily schedule.
• Operate motorized cleaning equipment.
• Maintain cleanliness and sanitation of assigned areas.

Skills

Bilingual

Verbal communication

Written communication

Knowledge of cleaning methods

Job description

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

• Perform all duties listed on the daily schedule
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Maintain clean work area
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co‑workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch‑list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems, and the environment

Title

Customer Service Representative

Qualification

To perform this job successfully, an individual must have the knowledge, skills, and abilities represented below. Preferred experience: 3–6 months of training or experience in janitorial duties.

Education and/or Experience: No specific education requirement; preferred training or experience.

Certificates, Licenses, Registrations: Valid driver’s license may be required; safety and task training certification completed; forklift certification may be required.

Knowledge, Skills, and Abilities:

• Bilingual a plus
• Ability to read and interpret instructions, procedures, manuals, and other documents
• Strong verbal and written communication skills
• Knowledge of cleaning methods and equipment and willingness to share with team
• Knowledge of the upkeep and care of cleaning equipment
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands & Work Environment

• The physical demands include frequent sitting, talking, listening, and lifting or moving up to 35 pounds.
• The work environment includes conditions encountered while performing the essential functions of this job (details as per company policy).

Compensation And Shift

Monday‑Friday: 6:00 AM to 2:30 PM.
$17.00‑$18.00 per hour

Benefits

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit

www.sbmmanagement.com/careers

Equal Employment Opportunity Statement

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.