Customer Service Representative

SBM Management Services, LP; Brownsburg (IN); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Comprehensive benefits packages

Job summary

SBM Management Services, LP in Brownsburg, Indiana is seeking a Customer Service Representative to maintain cleanliness and sanitation in assigned areas. Candidates should possess strong communication skills, knowledge of cleaning methods, and the ability to operate cleaning equipment.

The position is Monday through Friday, starting at 6:00 AM, offering an hourly wage between $18.00 and $19.00. A comprehensive benefits package is available.

Qualifications

• Strong communication skills are essential.
• Must possess knowledge of cleaning methods and materials.
• Ability to operate motorized cleaning equipment.

Responsibilities

• Operate motorized cleaning equipment.
• Maintain cleanliness in assigned areas.
• Report incidents to the supervisor.

Skills

Bilingual

Strong verbal and written communication

Knowledge of cleaning methods and equipment

Ability to read and interpret instructions

Education

3-6 months training or experience

Tools

Forklift

Job description

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Perform all duties listed on the daily schedule
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Maintain a clean work area
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co‑workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch‑list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems and the environment

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements:

• Education: No specific requirement; 3‑6 months training or experience preferred, or equivalent.
• Certification: Valid driver’s license may be required; safety and task training certification; forklift certification may be required.
• Bilingual a plus.
• Ability to read and interpret instructions, procedures, manuals, and other documents.
• Strong verbal and written communication skills.
• Knowledge of cleaning methods and equipment and willingness to share with team.
• Knowledge of upkeep and care of cleaning equipment.
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Physical Demands & Work Environment

• The employee must be able to lift and/or move up to 35 pounds.
• Frequent sitting, talking, and listening.

Compensation & Shift

Monday – Friday, 6:00 AM – 2:30 PM. $18.00–$19.00 per hour.

Benefits

SBM offers comprehensive benefit packages.

Equal Opportunity Statement

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.