Customer Service Representative

Tessco; Provo (UT); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Great company culture

401K with company match

Tuition subsidy for skill development

Job summary

Tessco is looking for an Inside Sales Representative in Provo, Utah. This part-time role focuses on customer service, including entering and releasing shipments and assisting customers over the phone.

Ideal candidates should have a typing speed of at least 45 wpm and familiarity with Windows. Join us for a casual work environment with opportunities to grow!

Qualifications

• Typing speed of at least 45 wpm preferable.
• Familiarity with Windows operating system is important.
• Must be a self-starter and able to learn quickly.

Responsibilities

• Enter and release customer orders for shipment.
• Answer incoming phone calls from customers.
• Assist in keeping customers updated on order status.
• Assist in packaging and shipping customer orders.
• Work on additional projects as needed.

Skills

Typing speed of at least 45 wpm

Familiarity with Windows operating system

Self-Starter

Ability to learn quickly

Job description

Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives.

Building Our Wireless World, Together®.

Career Opportunities

An exciting career as an Inside Sales Representative is available at DiscountCell! This is a part-time opportunity and is located on-site in our Provo, Utah location.

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other projects as directed. There is no telemarketing involved with the job. Time spent on the phone is either answering incoming customer calls or returning calls when customers request a call back. We have a casual dress code and great working environment.

Responsibilities

• Enter and release customer orders for shipment.
• Answer incoming phone calls to assist customers with placing orders or answering product questions.
• Assist in keeping customers up to date regarding their order status.
• Assist in the packaging and shipping of customer orders.
• Work on additional projects as needed.

Requirements

• Prefer typing speed of at least 45 wpm
• Familiarity with Windows operating system
• Self-Starter
• Able to learn quickly

Compensation

$16.00 - $18.00 / hour

Why Join Our Team?

• Great company culture
• 401K with a company match to help you invest in your future
• Hone your skills or learn new ones with tuition subsidy

Equal Employment Opportunity Statement

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.