Customer Service Representative

Monica Conroy - GEICO Local Office; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Training & development

Paid time off

Growth potential

Health benefit

Other local perks offered

Job summary

An established industry player is seeking an outgoing and customer-focused individual to join their team. This role involves making proactive outbound calls, promoting insurance products, and building relationships with potential customers. The ideal candidate will possess excellent communication skills and a detail-oriented mindset, ensuring a professional approach to customer engagement. With opportunities for advancement and a supportive team environment, this position offers a chance to thrive in a dynamic sales atmosphere. If you're eager to make an impact and grow in your career, this could be the perfect fit for you.

Qualifications

• Interest in marketing products and services based on customer needs.
• Ability to learn computer functions.

Responsibilities

• Make proactive outbound calls to potential customers.
• Promote and sell products or services directly to customers.
• Accurately record customer information and sales outcomes.

Skills

Excellent communication skills

Detail oriented

Proactive in problem-solving

Teamwork

Job description

Benefits:

Opportunity for advancement

401(k) matching

Bonus based on performance

Training & development

Benefits/Perks:

Paid time off (vacation and/or sick days)

Growth potential

Salary plus commission/bonus

401k with employer match

Health benefit

Other local perks offered

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!

Responsibilities:

Outbound Calls: Make proactive outbound calls to potential customers using provided lists or databases. Introduce products or services, engaging customers in meaningful conversations.

Sales and Lead Generation: Promote and sell products or services directly to customers. Strive to meet or exceed individual or team sales targets and quotas.

Customer Engagement: Build rapport and relationships with potential customers through active listening and tailored sales pitches. Maintain a professional demeanor and positive attitude.

Database Management: Accurately record customer information, responses, and sales outcomes in designated systems. Keep records organized and up-to-date.

Follow-Up: Conduct follow-up calls to potential customers who have shown interest but have not yet made a purchase. Provide additional information and address concerns to convert leads into sales.

Requirements:

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal, and listening

People-oriented

Detail oriented

Proactive in problem-solving

Able to learn computer functions

Ability to work in a team environment

Property/Casualty license must be obtained within 60 days of hire