Customer Service Associate

The Swab Agency - Farm Bureau Insurance; Bridgman (MI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

An established industry player is seeking an outgoing and customer-focused individual to join their team. This role involves building strong customer relationships, educating clients on insurance options, and marketing products tailored to their needs. If you thrive in a team environment and have a passion for helping others, this position offers a fantastic opportunity for personal and professional growth. With competitive salaries, comprehensive benefits, and a supportive workplace, you'll be empowered to make a real difference in the lives of your clients.

Qualifications

• Interest in marketing products and services based on customer needs.
• Ability to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Educate customers about insurance options using a needs-based review process.
• Develop leads and market appropriate products and services.

Skills

Excellent communication skills

Detail oriented

Proactive in problem-solving

Teamwork

Job description

Benefits:

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!

Responsibilities:

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal, and listening

People-oriented

Detail oriented

Proactive in problem-solving

Able to learn computer functions

Ability to work in a team environment