Customer Service Representative

Destiny Springs Healthcare; Phoenix (AZ); Presencial; USD 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive Medical

Dental

401(k) Retirement Savings Plan

Flexible Spending Plans

Continuing Education Benefits

Paid Vacation

Descripción de la vacante

Destiny Springs Healthcare in Phoenix, Arizona, is looking for a compassionate individual to welcome clients, manage appointments, and maintain medical records. In this role, you'll ensure quality care and satisfaction while assisting with administrative tasks.

The ideal candidate will have strong communication skills, the ability to multi-task, and a positive attitude. Full-time employees benefit from comprehensive medical, dental, and retirement plans, along with continuing education benefits.

Formación

• Must demonstrate a friendly and courteous attitude with coworkers.
• Ability to prioritize and delegate tasks effectively.
• Must be organized and detail-oriented to ensure transaction accuracy.

Responsabilidades

• Welcome clients compassionately and assist with their needs.
• Process admissions and discharges, scheduling follow-ups as necessary.
• Maintain client records in compliance with legal requirements.

Conocimientos

Positive atmosphere cultivation

Excellent communication skills

Multi-tasking

Computer proficiency

Organizational skills

Stress management

Neat appearance

Descripción del empleo

Responsibilities and Duties

• Welcome our clients in a friendly, helpful, and compassionate manner
• Prepare and review documents and medical records accurately and completely
• Educate and advise clients regarding hospital services and practices
• Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times
• Process admissions and discharges accurately; schedule follow‑up appointments as necessary
• Process invoices and payments accurately
• Update and maintain client records and files in accordance with hospital's legal requirements
• Assist with other administrative duties such as scanning, faxing, and emailing, for example

Skills and Qualifications

• Cultivate a positive atmosphere, demonstrate a friendly and courteous attitude with all coworkers in order to maintain a cohesive work team
• Maintain excellent communication skills to ensure professionalism and effectiveness in all interactions with clients and coworkers
• Must have the ability to multi‑task, prioritize, and delegate
• Demonstrate proficiency in computer skills
• Must be organized and detail‑oriented to ensure efficiency and accuracy in all transactions
• Able to work in high‑stress situations and exercise good judgment as needed
• Present a neat, well‑groomed appearance

Benefits of Working at Destiny Springs Healthcare

Full‑time benefits: Comprehensive Medical, Dental, 401(k) Retirement Savings Plan, Flexible Spending Plans, Continuing Education Benefits and Paid Vacation.

Equal Opportunity Employment

Destiny Springs Healthcare is an Equal Opportunity Employer. Destiny Springs Healthcare does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.