Customer Service Representative

Commercial Bank & Trust Company; Paris (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Commercial Bank & Trust Company is seeking a Customer Service Representative in Paris, TN to open accounts, guide customers through financial solutions, and support daily branch operations. You will engage with customers, present banking options, and work with teammates to ensure a positive experience.

The role requires strong communication, a friendly attitude, and the ability to assist with various banking services, including online and mobile platforms.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building skills.
• Proficiency with Microsoft Office or related software.
• Professional, friendly, and positive attitude.
• Ability to work well with others and handle customer needs with tact and care.

Responsibilities

• Open new accounts and assist customers with account questions and services.
• Help customers with IRAs, ATM/Debit cards, Internet Banking, E-Statements, and Mobile Banking.
• Greet customers and provide friendly, helpful service.
• Support teller operations when needed.
• Assist with Safe Deposit Box rentals, access, and payments.
• Monitor reports and complete daily operational tasks.
• Build relationships with customers and identify opportunities to meet financial needs.
• Work closely with your team to provide excellent service and support daily branch operations.

Skills

Verbal communication

Written communication

Customer service

Relationship-building

Team player

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

Full Time Clerical Paris, TN, US 1 Attachment

8 days ago Requisition ID: 1148

Join Our Team as a Customer Service Representative!

Do you enjoy helping people, building relationships, and making a difference in your community? Commercial Bank & Trust is looking for aCustomer Service Representative to join our team inMineral Wells. If you are friendly, detail-oriented, and enjoy helping customers find the right financial solutions, we'd love to meet you!

What You'll Do

As a Customer Service Representative, you'll help provide an exceptional experience for our customers by:

• Opening new accounts and assisting customers with account questions and services.
• Helping customers with IRAs, ATM/Debit cards, Internet Banking, E-Statements, and Mobile Banking.
• Greeting customers and providing friendly, helpful service.
• Supporting teller operations when needed.
• Assisting with Safe Deposit Box rentals, access, and payments.
• Monitoring reports and completing daily operational tasks.
• Building relationships with customers and identifying opportunities to meet their financial needs.
• Working closely with your team to provide excellent service and support daily branch operations.

What We're Looking For

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building skills.
• Proficiency with Microsoft Office or related software.
• Professional, friendly, and positive attitude.
• Ability to work well with others and handle customer needs with tact and care.

Why You'll Love Working Here

At CBTC, our Core Values—Integrity, Respect, Trust, Client Service, Collaboration, Accountability, and Community Commitment—guide everything we do. Join a team that values people, supports your growth, and is committed to making a difference every day.

Commercial Bank and Trust Company is an Equal Opportunity Employer - Vets/Disabled