Customer Service Representative

Paycom; Oskaloosa (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

Paycom in Oskaloosa, KS is hiring a banking teller responsible for accurately processing money transactions and assisting customers in a fast-paced setting.

Responsibilities include opening/closing accounts, processing deposits, identifying counterfeit currency, cashing checks, handling loan payments, and issuing money orders, while following bank policies and protecting customer privacy.

Qualifications

• High School diploma or equivalent.
• Associate’s Degree preferred.
• One or more years of experience preferred.

Responsibilities

• Opens and closes accounts.
• Processes deposits and issues receipts.
• Identifies counterfeit currency and answers basic customer questions.
• Cashes checks by verifying endorsement and proper ID.
• Provides information on interest rates, services, charges and account histories.
• Accept loan payments; verify payments; issue receipts.
• Issue personal money orders and cashier’s checks.
• Follow bank policies and procedures.

Education

High School diploma or equivalent

Associate’s Degree

Job description

Job Details: Job Location: Oskaloosa, KS 66066, Position Type: Full Time, Salary Range: $15.00 - $20.00, Job Category: Banking, This position is Monday-Friday with rotating Saturday hours.

Summary/Objective

This position is responsible for the processing of money transactions accurately and efficiently, assisting with customers with multiple needs, and maintaining camaraderie with co-workers in a fast paced professional environment.

Essential Functions

1. Opens and closes accounts.


2. Processes deposits and issues receipts of deposits.


3. Identifies counterfeit currency, answers basic customer questions.


4. Cashes checks by verifying endorsement and checking proper identification, determining availability of funds based on regulation requirements


5. Answers basic customer questions regarding interest rates, services offered, service charges, and provide account histories while complying with disclosure requirements, regulations and consumer privacy policies.


6. Accept loan payments; verify payments; and issues receipts.


7. Issue personal money orders and cashier’s checks


8. Follows all bank policies and procedures

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.

Travel

No travel is expected for this position.

EEO Statement

The Bank provides equal opportunity to employees and applicants for employment without regard to race, color, national origin, religion, sex, age, disability, Veteran Status, sexual orientation, and any other class provided by federal law or state statute. In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on abilities, qualifications, and merit.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications: Required Education and Experience

• High School diploma or equivalent

Preferred Education and Experience

• Associate’s Degree


• One or more years of experience