Customer Service Representative

Paycom - ATS; Kansas; Hybrid; USD 21,000 - 28,000; Part time

Job summary

Paycom - ATS in McLouth, KS 66054 is seeking a part-time Customer Service Representative to support customers with various banking needs. The role focuses on accurate money handling, processing transactions, and maintaining a collaborative, fast-paced office environment.

Responsibilities include opening/closing accounts, deposits, cash handling, and answering questions about services while ensuring compliance with disclosure and privacy policies.

Qualifications

• High School diploma or equivalent required.
• Associate’s Degree preferred.
• One or more years of experience preferred.

Responsibilities

• Opens and closes accounts.
• Processes deposits and receipts.
• Identifies counterfeit currency and answers basic questions.
• Cashes checks with proper ID and funds availability.
• Answers questions about interest rates, services, and fees while complying with privacy policies.
• Accept loan payments and issues receipts.
• Issue personal money orders and cashier’s checks.
• Follow bank policies and procedures.

Education

High School diploma or equivalent

Associate’s Degree

Job description

Customer Service Representative# Customer Service RepresentativeMcLouth, KS 66054## OverviewSalary Range$15.00 - $20.00Position TypePart TimeCategoryBanking## DescriptionThis position is part-time. Days and hours will be discussed during interview.Summary/Objective This position is responsible for the processing of money transactions accurately and efficiently, assisting with customers with multiple needs, and maintaining camaraderie with co-workers in a fast paced professional environment.Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Opens and closes accounts. 2. Processes deposits and issues receipts of deposits. 3. Identifies counterfeit currency, answers basic customer questions. 4. Cashes checks by verifying endorsement and checking proper identification, determining availability of funds based on regulation requirements 5. Answers basic customer questions regarding interest rates, services offered, service charges, and provide account histories while complying with disclosure requirements, regulations and consumer privacy policies. 6. Accept loan payments; verify payments; and issues receipts. 7. Issue personal money orders and cashier’s checks 8. Follows all bank policies and proceduresSupervisory Responsibility This position has no supervisory responsibilities.Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary. Travel No travel is expected for this position.EEO Statement The Bank provides equal opportunity to employees and applicants for employment without regard to race, color, national origin, religion, sex, age, disability, Veteran Status, sexual orientation, and any other class provided by federal law or state statute. In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on abilities, qualifications, and merit.Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.## QualificationsRequired Education and Experience 1. High School diploma or equivalentPreferred Education and Experience 1. Associate’s Degree 2. One or more years of experience