Customer Service Representative

The Village Animal Clinic; Northern, New York (KY, NY); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

Disability insurance

IRA retirement savings

Employee pet discounts

Continuing education

Job summary

The Village Animal Clinic in Voorheesville, NY is seeking a friendly, detail-oriented Customer Service Representative to join our reception team. You will greet clients and their pets, answer phones, schedule appointments, and help manage digital records in a busy veterinary practice.

Experience with veterinary reception is preferred, but a positive attitude and teamwork are prioritized. The role is full-time with competitive benefits through AmeriVet and opportunities for growth within the

Qualifications

• Top-notch client service skills and a positive attitude.
• Ability to multitask in a fast-paced reception role.
• Willingness to work as part of a team to support doctors and staff.

Responsibilities

• Answering phones and scheduling appointments.
• Communicating with clients and doctors.
• Managing digital records and invoicing/payments.
• Cleaning exam rooms and maintaining a welcoming reception.
• Relaying messages and coordinating with the team.

Skills

Customer service

Multitasking

Team player

Education

High school or equivalent

Tools

Computer skills

Job description

## Customer Service RepresentativeApply: Voorheesville, NY: Full time: Posted 6 Days Ago: JR109150The Village Animal Clinic is looking for new members for our reception team for our popular veterinary practice. Applicants should be experienced in delivering top-notch client service, should enjoy working with the public and their pets, and should be able to work effectively and supportively as a team member. Experience with veterinary practice and strong computer skills are preferred, but attitude, ability, and enthusiasm are our highest priorities. Enjoying a challenge, being able to multitask, and making clients feel important and warmly welcomed are essential personality traits.We offer great career opportunities. Salary range starts at $19.00/hour for entry-level and $24.00 for experienced applicants. Our benefit package includes: medical insurance with a substantial employer contribution, dental & vision insurance; employer-paid disability insurance; IRA retirement savings; employee pet discounts; and continuing education.We have one full-time position available.Job Duties Include but not limited to:• Answering phones.• Communicate with clients and doctors.• Scheduling appointments.• Managing digital records.• Invoicing and receiving payments.• Cleaning exam rooms.This opportunity gives the applicant a chance to work in an exciting and stimulating environment with great coworkers. Please forward your resume for a chance to join our team. We look forward to meeting you.Job Type: Full-timeSalary: $19.00 - $24.00 per hourExpected hours: 36 – 40 per weekSchedule:• 10 hour shiftEducation:• High school or equivalent (Preferred)Experience:• Veterinary Experience: 1 year (Preferred)Ability to Relocate:• Voorheesville, NY 12186: Relocate before starting work (Required)Work Location: In personAt AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.