Customer Service Representative

AmeriVet Partners Management, Inc.; Hicksville (NY); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Development programs and mentorship

Bonuses and 401(k) matching

Health, dental, vision, life insurance

Job summary

AmeriVet Partners Management, Inc. is seeking a Full-Time Customer Service Representative for a two-doctor veterinary practice in Hicksville, NY. The role involves multi-tasking in a fast-paced front office, handling phone calls, scheduling, and maintaining medical records with accuracy. Evening shifts and half-day Saturdays are required.

Compensation is based on experience, with opportunities for growth, benefits, and a supportive team environment.

Qualifications

• Ability to answer the phone courteously and deliver clear messages.
• Ability to respond calmly and quickly in a medical emergency.
• Maintain front office, scheduling appointments, keeping medical records orderly and complete, managing the computer system.

Responsibilities

• Answer phones and deliver clear messages.
• Respond calmly during medical emergencies.
• Maintain front office, schedule appointments, and manage medical records.

Skills

Customer service

Phone etiquette

Team player

Job description

## Customer Service RepresentativeApplylocations: Hicksville, NYtime type: Full timeposted on: Posted Todayjob requisition id: JR108682We are seeking a Full-Time customer service representative for a two-doctor veterinary practice located in Hicksville, NY. The ideal candidate is multi-tasking, motivated, energetic team player willing to offer outstanding customer service. Evenings and half day Saturday a must. Salary based on experience which is preferred. Willing to train the right person.- Ability to answer the phone courteously and deliver clear messages.- Ability to respond calmly and quickly in a medical emergency.- Maintain front office, answering phones, scheduling appointments, keeping medical records orderly and complete, managing the computer system, enter bill information quickly and accurately.Own transportation a mustLift up to 40 lbs$18 to $25 an hourAt AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.At AmeriVet we believe thriving teams build thriving communities. You will have the tools, resources and opportunities to grow your career – no matter where you start.