Customer Service Representative

AmeriVet Veterinary Partners; Village of Voorheesville (NY); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Disability insurance

IRA retirement

Pet discounts

Continuing education

401(k) matching

Student loan assistance

Paid time off

Job summary

Village Animal Clinic, part of AmeriVet Veterinary Partners, seeks an enthusiastic receptionist to join our front desk team in Voorheesville, NY. You will be the first point of contact for clients and pets, handling phones, scheduling, and payments with a warm, professional manner.

Experience in veterinary settings and strong computer skills are preferred, but attitude and teamwork matter most. We offer a supportive environment, opportunities to grow, and a comprehensive benefits package for

Qualifications

• Experience in client-facing roles in a veterinary setting preferred.
• Strong computer skills and familiarity with practice management software.
• Attitude, energy, and teamwork are prioritized.

Responsibilities

• Answering phones and greeting clients.
• Communicate with clients and doctors.
• Scheduling appointments.
• Managing digital records.
• Invoicing and receiving payments.
• Cleaning exam rooms.

Skills

Customer service

Veterinary experience

Computer skills

Multitasking

Teamwork

Scheduling

Education

High school diploma or equivalent

Job description

The Village Animal Clinic is looking for new members for our reception team for our popular veterinary practice. Applicants should be experienced in delivering top-notch client service, should enjoy working with the public and their pets, and should be able to work effectively and supportively as a team member. Experience with veterinary practice and strong computer skills are preferred, but attitude, ability, and enthusiasm are our highest priorities. Enjoying a challenge, being able to multitask, and making clients feel important and warmly welcomed are essential personality traits.We offer great career opportunities. Salary range starts at $19.00/hour for entry-level and $24.00 for experienced applicants. Our benefit package includes: medical insurance with a substantial employer contribution, dental & vision insurance; employer-paid disability insurance; IRA retirement savings; employee pet discounts; and continuing education.We have one full-time position available.Job Duties Include but not limited to:• Answering phones.• Communicate with clients and doctors.• Scheduling appointments.• Managing digital records.• Invoicing and receiving payments.• Cleaning exam rooms.This opportunity gives the applicant a chance to work in an exciting and stimulating environment with great coworkers. Please forward your resume for a chance to join our team. We look forward to meeting you.Job Type: Full-timeSalary: $19.00 - $24.00 per hourExpected hours: 36 – 40 per weekSchedule:• 10 hour shiftEducation:• High school or equivalent (Preferred)Experience:• Veterinary Experience: 1 year (Preferred)Ability to Relocate:• Voorheesville, NY 12186: Relocate before starting work (Required)Work Location: In personAt AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.Health, dental, vision, life insurance, and mental health resources to support your overall well-being.Generous paid time off and holidays, because your personal time matters.A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.