Customer Service Representative

TEKsystems; Minneapolis (MN); Híbrido; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) Retirement Plan

Descripción de la vacante

TEKsystems in Minneapolis, MN is seeking a contract Customer Service Specialist to handle inbound calls, schedule service appointments, and follow up with guests.

You will also update customer records in the internal system, handling high-volume calls with a focus on service quality. This hybrid role offers an hourly wage and benefits for temporary staff.

The position requires 2+ years of customer service, with dealership familiarity preferred.

Formación

• 2+ years of customer service experience.
• High school diploma/GED.
• Preferred: 6+ months of call center experience.
• Dealership experience preferred: Walser, Morrie's, CarMax, Superior Ford, Apple Ford, Minnesota Motor Company, Jeff Belzer, Snell Motors, Poquet Auto Sales.

Responsabilidades

• Answer 80-100 inbound calls from customers.
• Schedule appointments for customers to service vehicles.
• Make outbound calls to follow up with guests after appointments.
• Update customer information in internal systems.
• Provide high level customer service.

Conocimientos

Customer service

Customer support

Call center

Technical support

Educación

High school diploma/GED

Descripción del empleo

Description

Answer 80-100 inbound calls from customers Schedule appointments for customers to service vehicles Make outbound calls to follow up with guests post appointment Update customer information in internal system Provide high level or customer service

Skills

Customer service, Customer support, Call center, Technical support

Top Skills Details

Customer service,Customer support,Call center

Additional Skills & Qualifications

2+ years of customer service experience High school diploma/GED Preferred: 6+ months of call center experience 6+ months of dealership experience Dealerships - Walser, Morrie's, CarMax, Superior Ford, Apple Ford, Minnesota Motor Company, Jeff Belzer, Snell Motors, Poquet Auto Sales

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Minneapolis, MN.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Minneapolis, MN.

Application Deadline

This position is anticipated to close on Oct 30, 2026.

Workplace Type

This is a hybrid position in Minneapolis,MN.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.