Customer Service Representative

Cintas Corporation; Mason (OH); Presencial; USD 32.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

401(k) with Company Match/Profit-Shar

Paid Time Off and Holidays

Career Development Opportunities

Company Paid Insurance

Descripción de la vacante

Cintas Corporation is seeking a Customer Service Representative in Mason, OH. You will handle inquiries from internal partners and external customers, perform data entry, process orders, and help reconcile accounts while delivering prompt, accurate resolutions.

The role emphasizes effective communication, attention to detail, and teamwork within a fast-paced environment. This is a full-time position based in Mason with standard shift hours.

Formación

• 1+ years of customer service experience required.
• Proficiency with Microsoft Office (Word, Excel, Outlook) is a plus.
• Experience with data entry and basic reporting is desirable.

Responsabilidades

• Answer customer calls and provide prompt issue resolution.
• Perform data entry and assist in account reconciliation.
• Prepare reports and invoices for internal and external stakeholders.
• Process new accounts and orders.
• Make outbound calls to obtain information or follow up on issues.
• Participate in miscellaneous projects as needed.

Conocimientos

Customer service experience

Communication skills

Educación

High School Diploma/GED; Bachelor's Degree preferred

Descripción del empleo

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Title: Customer Service Representative

Location: Mason, OH, US, 45040

Requisition Number: 236063

Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Skills/Qualifications

Required

• 1+ years'customer service experience
• High School Diploma/GED; Bachelor's Degree preferred

Preferred

• Experience with heavy inbound and outbound calls and transferring calls
• 3+ years' business-to-business account support
• Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
• Experience with proofreading and editing documents

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Operations
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

Nearest Major Market: Cincinnati
Job Segment: Customer Service Representative, Data Entry, Customer Service, Administrative