Customer Service Representative

Bradbury Brothers; Magnolia (TX); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical coverage

401(k) matching

Competitive pay

On-site training

Job summary

Bradbury Brothers in Magnolia, Texas is seeking a dispatcher/customer service representative to join our local HVAC, plumbing and electrical team. You will be part of a fast-paced, high-energy environment and play a key role in coordinating service calls and customer interactions.

We offer competitive pay, comprehensive medical coverage, and a benefits package. The schedule runs 7:00 am to 7:00 pm Monday through Saturday with on-call rotations; must live within 30 miles of our offices and pass a

Qualifications

• High energy and ambition to excel in the role.
• Ability to operate in a dynamic, fast-paced environment.
• Strong communication and team-building skills.
• Willingness to learn proven methods for success.
• Must live within 30 miles of the office.
• Office hours are Mon-Sat 7 am–7 pm; on-call rotation.

Responsibilities

• Serve as dispatcher and customer service representative.
• Manage calls and coordinate service scheduling.
• Support on-call rotation and urgent dispatch needs.

Skills

High-energy

Dynamic environment

Strong communication

Team building

Willingness to learn

Job description

Career Opportunities with Bradbury Brothers

A great place to work.

Careers At Bradbury Brothers

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Job description

We’re a local family-owned and family-operated HVAC, plumbing and electrical company looking for a talented dispatcher/customer service representative to join our team. We’re one of the fastest growing companies in the area and provide competitive pay and benefits and a culture and values encouraging long-term employment. The ideal candidate will be an ambitious and high-energy team player. As one of our representatives, you will become part of a successful team.

Our offices are open Monday through Saturday 7 am to 7 pm. All applicants will be required to pass a drug test and background check prior to employment. Must live within 30 miles of our offices.

• High-energy level and ambition to be the best at his or her position.
• Ability to operate in a dynamic, fast-paced environment and adapt to a changing environment.
• Strong communications and team building skills.
• Willingness to learn a proven way of doing things that leads to success.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour DOE

Location

Magnolia, Texas (Northwest Houston)

7:00 am – 5:30 pm Monday through Friday/ 7:00 am to 4:00 pm Saturday rotation, plus rotating on-call schedule

Supplemental pay

Bonus spiff

We invest in the whole you — your health, your family, and your future. Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA alongside dental and vision benefits with low weekly premiums. We protect your financial wellbeing with company-paid Basic Life and AD&D insurance, Basic Long-Term Disability at no cost to you, and optional Voluntary Short-Term Disability and additional life coverage. Planning for retirement is easy with our 401(k) plan, where we match 50% of your contributions up to the first 6%. Beyond the basics, you'll have access to supplemental health plans including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.