Customer Service Representative

HomeTown Services; Magnolia (TX); On-site; USD 40,115,712 - 51,577,344; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Dental and vision insurance

Life insurance

Disability insurance

Employee discounts

Job summary

HomeTown Services in Magnolia, TX is seeking a dispatcher/customer service representative to join our busy, family-owned HVAC, plumbing and electrical team. We offer competitive pay, strong benefits, and a culture that supports long-term employment.

You will be part of a high-energy, ambitious team focused on delivering exceptional service. Office hours run Monday through Saturday, with a rotating on-call schedule.

Qualifications

• Candidate MUST BE GREAT ON PHONES.
• Candidate MUST BE GREAT ON COMPUTERS.
• High-energy level and ambition to be the best at his or her position.
• Ability to operate in a dynamic, fast-paced environment and adapt to a changing environment.
• Strong communications and team building skills.
• Willingness to learn a proven way of doing things that leads to success.

Skills

Phone skills

Computer skills

High energy

Adaptability

Communication

Willingness to learn

Tools

Microsoft Office

Job description

Job Description

We’re a local family-owned and family-operated HVAC, plumbing and electrical company looking for a talented dispatcher/customer service representative to join our team. We’re one of the fastest growing companies in the area and provide competitive pay and benefits and a culture and values encouraging long-term employment. The ideal candidate will be an ambitious and high-energy team player. As one of our representatives, you will become part of a successful team.

Job Description

We’re a local family-owned and family-operated HVAC, plumbing and electrical company looking for a talented dispatcher/customer service representative to join our team. We’re one of the fastest growing companies in the area and provide competitive pay and benefits and a culture and values encouraging long-term employment. The ideal candidate will be an ambitious and high-energy team player. As one of our representatives, you will become part of a successful team.

Our offices are open Monday through Saturday 7 am to 7 pm. All applicants will be required to pass a drug test and background check prior to employment. Must live within 30 miles of our offices.

Minimum Requirements

• Candidate MUST BE GREAT ON PHONES.
• Candidate MUST BE GREAT ON COMPUTERS.
• High-energy level and ambition to be the best at his or her position.
• Ability to operate in a dynamic, fast-paced environment and adapt to a changing environment.
• Strong communications and team building skills.
• Willingness to learn a proven way of doing things that leads to success.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour DOE

Location: Magnolia, Texas (Northwest Houston)

Work schedule: 7:00 am - 5:30 pm Monday through Friday / 7:00 am to 4:00 pm Saturday rotation, plus rotating on-call schedule

Supplemental pay: Bonus spiff

Benefits: We invest in the whole you - your health, your family, and your future. Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA alongside dental and vision benefits with low weekly premiums. We protect your financial wellbeing with company-paid Basic Life and AD&D insurance, Basic Long-Term Disability at no cost to you, and optional Voluntary Short-Term Disability and additional life coverage. Planning for retirement is easy with our 401(k) plan, where we match 50% of your contributions up to the first 6%. Beyond the basics, you’ll have access to supplemental health plans including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot - an exclusive employee discount program. When you join us, you’re not just getting a job - you’re gaining a benefits package designed to support you at every stage of life.