Customer Service Representative

RGBSI; Lansing (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

RGBSI, located in Lansing, Michigan, seeks energetic professionals for a customer service role. Ideal candidates will have strong communication and organizational skills and a background in the automotive or aerospace industry is a plus.

Applicants are expected to have 1-3 years of experience in customer service, must know SAP, and should hold at least an Associate's degree. Only U.S. persons as defined by ITAR may apply, ensuring compliance with regulations.

Qualifications

• Must have strong communication skills to engage with customers.
• Organizational skills needed to manage paperwork effectively.
• Self-confidence to approach potential clients is essential.
• Teamwork is crucial in this role.
• Basic knowledge of Microsoft Office required.
• A background in Automotive / Aerospace is beneficial.
• 1-3 years of Customer Service experience is mandatory.
• Experience with SAP is essential.

Skills

Strong communication skills

Organizational skills

Self-confidence

Team player

Knowledge of Microsoft Office

Automotive / Aerospace industry background

Customer Service experience (1-3 years)

SAP experience

Education

Associates degree or bachelor's preferred

Job description

RGBSI, a leader in the engineering services industry, is dedicated to provide highest quality service to our clients and employees. We are proud to be primary partner to top companies in the automotive, aerospace, IT, media & entertainment, sports, energy, and finance industries. Because of our clients’ continued growth, we are looking for an energetic professionals who enjoy working with people and to be a partner to leading US companies

Job Description

Qualifications :

• Strong communication skills to confidently explain information and converse with customers/clients
• Organizational skills to effectively process all paperwork/products
• Self-confidence to take the initiative to approach potential customers/clients
• Must be a team player
• Knowledge of basic Microsoft Office required. Basic knowledge of materials, i.e. characteristics of metals and plastics Experience
• Automotive / Aerospace industry background a plus
• 1-3 years of Customer Service experience required
• SAP experience a must

Qualifications

• Associates degree or bachelors would be preferred
• All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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