Customer Service Representative

Culligan 331TX; Irving (TX); In loco; USD 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Dental insurance

Health insurance

Training & development

Vision insurance

Descrizione del lavoro

Culligan Waters in Irving, TX is hiring a Customer Service Representative to be the primary contact for customers. You will handle inquiries, process service requests, resolve billing concerns, and educate customers on water services and company policies in a friendly, professional manner.

Ideal candidates bring strong communication and excellent customer service skills, experience in office administration, and proficiency with Microsoft Office (Excel, Outlook, Word).

Competenze

• Experience in office administration and supporting daily operations.
• Proficient in Microsoft Office suite (Excel, Outlook, Word).
• Excellent communication and customer-service skills.
• Highly organized with ability to multitask in a fast-paced environment.
• Knowledge of business operations and administrative processes.

Mansioni

• Answer incoming calls, emails, and in-person inquiries professionally.
• Support daily business operations and office administration.
• Educate customers on water services and company policies.
• Handle inquiries and processing service requests.
• Resolve billing concerns and assist with accounts.

Conoscenze

Strong communication

Customer service

Organizational skills

Multitasking

Strumenti

Microsoft Office

Excel

Outlook

Word

Descrizione del lavoro

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

Culligan waters is one of the most trusted names in water treatment with over 90 years of industry experience. Our customers rely on us for cleaner, healthier water, and our employees enjoy a supportive team environment, competitive pay, and the satisfaction of doing meaningful work every day.

The Customer Service Representative serves as the primary point of contact for customers. This role is responsible for providing exceptional customer service by handling inquiries, processing service requests, resolving billing concerns, and educating customers on water services and company policies. The ideal candidate demonstrates strong communication skills, professionalism, and a commitment to customer satisfaction.

• Answer incoming calls, emails, and in-person customer inquiries in a courteous and professional manner.
• Experienced in office administration and supporting daily business operations.
• Proficient in Microsoft Office, Excel, Outlook, and Word.
• Strong communication and customer service skills with the ability to build positive relationships.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Knowledge of business operations and administrative processes.