Customer Service/Office Representative

Culligan 45MI; West Branch (MI); In loco; USD 32.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Cell phone reimbursement

Health insurance

Dental insurance

Vision insurance

Paid time off

Simple Retirement

Descrizione del lavoro

Culligan Water is seeking a Customer Service Representative experienced in customer relations. The role focuses on discussing orders, resolving problems, and meeting related needs. Applicants should be detail-oriented, organized, and have strong interpersonal and communication skills.

The position requires excellent communication and coordination with the service/operations team to ensure timely service delivery and customer satisfaction. A full-time on-site role in Michigan is available.

Competenze

• High school diploma or GED is required or preferred.
• Two years of customer service experience is preferred but not required.
• Strong time management and project management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication skills.

Mansioni

• Problem-solving, order processing, and helping manage customer accounts.
• Assisting customers in-house.
• Schedule service and delivery orders.
• Coordinate schedules with service/operations team.
• Contact customers to schedule additional services or maintenance plans.
• Telephone service, filing, and office duties.

Conoscenze

Customer service

Communication skills

Time management

Microsoft Office

Formazione

High school diploma or GED

Strumenti

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descrizione del lavoro

Benefits:

• Cell phone reimbursement
• Simple Retirement
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks

• Medical insurance
• Dental insurance
• Vision insurance
• Simple Retirement
• Vacation, paid time off
• Cell phone reimbursement

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

• Problem-solving, Order processing, and helping to manage customer accounts
• Helping customers in house
• Schedule service and delivery orders
• Coordinate schedules with the service/operations team
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Telephone service, filing, office work etc.

Qualifications

• High school diploma or GED
• Minimum of two years of customer service experience preferred but not required
• Strong time management and project management skills
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbal

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.