Customer Service/Office Representative

Culligan; Michigan; In loco; USD 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Cell phone reimbursement

Simple Retirement

Dental insurance

Health insurance

Paid time off

Vision insurance

Vacation, paid time off

Descrizione del lavoro

Culligan Water is seeking a Customer Service Representative experienced in handling orders, resolving issues, and meeting customer needs. The role emphasizes detail-orientation, organization, and strong interpersonal communication skills in a fast-paced environment.

The position involves assisting customers in-house, processing orders, scheduling services, coordinating with the operations team, and contacting customers for maintenance plans or additional services.

Competenze

• High school diploma or GED.
• Two years of customer service experience preferred but not required.
• Strong time management and project management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication skills.

Mansioni

• Problem-solving, order processing, and helping to manage customer accounts.
• Helping customers in house.
• Schedule service and delivery orders.
• Coordinate schedules with the service/operations team.
• Contact customers for scheduling additional services or offering maintenance plans.
• Telephone service, filing, office work, etc.

Conoscenze

Communication

Interpersonal skills

Detail-oriented

Organized

Time management

Project management

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Excel

Outlook

Word

Descrizione del lavoro

Benefits:

• Cell phone reimbursement
• Simple Retirement
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks

• Medical insurance
• Dental insurance
• Vision insurance
• Simple Retirement
• Vacation, paid time off
• Cell phone reimbursement

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

• Problem-solving, Order processing, and helping to manage customer accounts
• Helping customers in house
• Schedule service and delivery orders
• Coordinate schedules with the service/operations team
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Telephone service, filing, office work etc.

Qualifications

• High school diploma or GED
• Minimum of two years of customer service experience preferred but not required
• Strong time management and project management skills
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbal

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.