Customer Service Representative

LHH; Hyattsville (MD); On-site; USD 27,552 - 28,929; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Job summary

LHH is seeking part-time Customer Service Specialists in Hyattsville, MD. In this role, you will assist customers, respond to inquiries, and provide exceptional service. Ideal candidates have at least 1 year of experience and are detail-oriented with strong communication skills. Join us to help create positive customer experiences!

Qualifications

• 1+ years of customer service experience required.
• Excellent communication and interpersonal skills.
• Comfortable working with computers.

Responsibilities

• Respond promptly to customer inquiries via phone, email, or chat.
• Provide accurate information regarding services, availability, and pricing.
• Resolve customer issues efficiently.

Skills

Communication

Attention to Detail

Problem Solving

Education

High school diploma or equivalent

Some college or relevant coursework

Tools

Software tools

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by LHH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

LHH is partnering with an organization in Hyattsville, MD, to hire several part-time Customer Service Specialists for a temporary opportunity. We’re looking for friendly, detail-oriented individuals with at least 1 year of customer service experience (preferred). In this role, you’ll play a vital part in the team—assisting customers, responding to inquiries, and providing top-notch service to ensure a smooth and positive experience.

• Location: Onsite in Hyattsville, MD
• Schedule: Part-time, 12:30 PM – 4:30 PM, 5 days a week (includes weekends; shifts may vary based on availability)
• Pay Rate: $20-$21 per hour

If you thrive in a customer-facing role and enjoy making a difference through exceptional service, we’d love to hear from you!

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, or chat.
• Provide accurate information regarding services, availability, pricing, and policies.
• Resolve customer issues efficiently while maintaining a positive demeanor.
• Document customer interactions and transactions clearly in the system.
• Collaborate with team members and other departments as needed.
• Adhere to company policies and protocols to ensure service quality.

Qualifications:

• High school diploma or equivalent; some college or relevant coursework preferred.
• 1+ years of customer service in call center experience required
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Comfortable working with computers and relevant software tools.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Customer Service

• Industries

  Transportation, Logistics, Supply Chain and Storage

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Inferred from the description for this job

Medical insurance

Vision insurance

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