Key Inside Sales and Customer Service Rep

FASTSIGNS Columbia; Columbia (MD); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

50% individual health plan

401K retirement with company match

50% health plan

401K retirement

Job summary

A printing services company in Columbia, Maryland, is seeking an Inside Sales and Customer Service Representative. In this full-time role, you will interact with customers through phone, email, and chat, providing them with product information and support. The ideal candidate possesses excellent communication skills and a friendly attitude. Competitive pay and great benefits are offered, including health plans and a 401K.

Qualifications

• Friendly, upbeat, and willing to help customers.
• Ability to organize and prioritize work.
• Sharp, efficient, and has a sense of urgency.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about products and pricing.
• Work with internal departments to meet customer needs.
• Data entry in various platforms.

Skills

Excellent phone etiquette

Verbal communication skills

Written communication skills

Ability to multi-task

Tools

CRM systems

Job description

Key Inside Sales and Customer Service Rep

Key Inside Sales and Customer Service Rep

1 day ago Be among the first 25 applicants

Direct message the job poster from FASTSIGNS Columbia

FASTSIGNS Columbia / FASTSIGNS Baltimore are among the TOP FASTSIGNS in sales in the United States! Winners of the CEO Circle for three consecutive years, our success is all about our people, people like YOU! People that CARE, and always strive for EXCELLENCE at whatever they do! An Inside Sales / Customer Service Representative for FASTSIGNS represents the FACE of the company! We do not take this lightly; your role is very important and it all starts with amazing attitude, energy and willingness to succeed. If you are a people person, are a good communicator, have an optimistic attitude, and want to join a WINNING TEAM, then this job is for you!

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• Friendly, Upbeat, Sharp, Efficient, Sense of Urgency, and Willingness to Help Customers
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

We pay very competitively and the Company offers great benefits like salary-based pay, paid holidays, PTO; PLUS paid vacation, 50% individual health plan, and 401K retirement (with Company match), after one year of service.

We are a Business to Business model, with a Mon-Fri workweek, (so no work on Saturdays, yay!)

Our company motto is We Deliver a Top Quality Product in a Professional, Urgent and Friendly Manner. We abide by this simple service ethic and believe is all we need to succeed.

Join Us!!

Watch Our Company Video!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Printing Services

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