Customer Service Representative

Accreditation Council for Graduate Medical Education; Hicksville (NY); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Mentorship programs

401(k) matching

Student loan assistance

Health insurance

Dental insurance

Vision insurance

Life insurance

Mental health resources

Paid time off

Holidays

Competitive pay

Job summary

AmeriVet in Hicksville, NY is seeking a Full-Time customer service representative for a two-doctor veterinary practice. The ideal candidate is a multi-tasking, motivated, energetic team player who will deliver outstanding customer service.

This role requires evenings and half-day Saturdays. Responsibilities include answering the phones, relaying messages, scheduling appointments, maintaining medical records, and handling billing input.

Qualifications

• Answer the phone courteously and deliver clear messages.
• Respond calmly and quickly in a medical emergency.
• Maintain front office, answering phones, scheduling appointments, and keeping medical records orderly.
• Enter bill information quickly and accurately in the computer system.
• Own transportation is required.
• Lift up to 40 lbs.

Responsibilities

• Two-doctor veterinary practice coordination in Hicksville, NY.
• Answer phones and relay messages clearly.
• Schedule appointments and maintain medical records.
• Manage the computer system and billing input.
• Support a multi-tasking, energetic team environment.

Skills

Customer service

Multitasking

Phone etiquette

Communication

Scheduling

Data entry

Team player

Front office

Reliability

Job description

We are seeking a Full-Time customer service representative for a two-doctor veterinary practice located in Hicksville, NY. The ideal candidate is multi-tasking, motivated, energetic team player willing to offer outstanding customer service. Evenings and half day Saturday a must. Salary based on experience which is preferred. Willing to train the right person.

• Ability to answer the phone courteously and deliver clear messages.
• Ability to respond calmly and quickly in a medical emergency.
• Maintain front office, answering phones, scheduling appointments, keeping medical records orderly and complete, managing the computer system, enter bill information quickly and accurately.
• Own transportation a must
• Lift up to 40 lbs
• $18 to $25 an hour

At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.