Customer Service Representative

Owen Stauffer - State Farm Agency Intern; Hartville (OH); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Owen Stauffer - State Farm Agency seeks a Customer Service Representative intern to deliver exceptional service to policyholders and the public. You will handle inquiries, build relationships, and support daily agency operations.

The internship offers training, development, performance-based bonuses, and opportunities for advancement within a growing, community-focused insurance agency.

Qualifications

• Ability to deliver friendly, professional customer service.
• Strong verbal and written communication abilities.
• Excellent interpersonal skills for teamwork and community interaction.
• Detail-oriented and able to multitask in a fast-paced environment.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Job description

Benefits:

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Owen Stauffer - State Farm Agency Intern, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and results -minded candidates.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.

Answer customer inquiries and requests.

Maintain accurate records of customer interactions.

QUALIFICATIONS:

Dedicated to customer service.

Strong communication and interpersonal skills.

Detail-oriented and able to multitask.

Previous customer service experience preferred.