Customer Service Representative

FASTSIGNS #100501; Oakbrook Terrace (IL); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Job summary

A local signage business is hiring a Customer Service Representative in Oakbrook Terrace, Illinois. The ideal candidate will have 2–3 years of retail experience and a high school diploma. Responsibilities include serving as the initial contact for customers, preparing estimates and orders, and building long-lasting relationships. This position offers opportunities for growth and development within a fast-growing industry. Competitive pay and benefits like paid vacation and holidays are included.

Qualifications

• 2–3 years of retail or counter sales experience preferred.
• High school diploma or equivalent required.
• Outgoing and eager to learn with good relationship-building skills.

Responsibilities

• Serve as the initial contact with customers in the FASTSIGNS Center.
• Prepare estimates and work orders with timely delivery.
• Build lasting relationships by turning prospects into clients.

Skills

Retail or counter sales experience

Listening skills

Organizational skills

Eagerness to learn

Relationship building

Education

High school diploma or equivalent

Job description

Position Overview

FASTSIGNS #100501 is hiring for a Customer Service Representative to join our team!

Compensation

Compensation: $18.00 - $19.00 per hour

Benefits

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus

Key Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long‑lasting relationships by turning prospects into long‑term clients.

Ideal Qualifications

• 2–3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high‑quality work.

Why Join Us?

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever‑changing Sign Industry. Apply today!

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Typically Monday through Friday business hours.

Fast growing industry.

Opportunity to work in a variety of roles.