Customer Service Representative

Pro Resources Staffing Services; Elkhart (IN); On-site; USD 50,000 - 54,000; Full time

Job summary

Pro Resources Staffing Services in Elkhart, IN is seeking a Customer Service Representative to support a client with organized, dependable service. The role emphasizes Excel and QuickBooks usage and handling multiple tasks while delivering outstanding customer support.

The position runs Monday–Friday, 6:00 AM–3:00 PM with a pay rate of $25 per hour. The candidate should be detail-oriented and capable of working independently or as part of a team to keep operations running smoothly.

Qualifications

• Experience in customer service or administrative roles.
• Strong Excel and QuickBooks skills are required.
• Excellent communication and time-management abilities.
• Detail-oriented with ability to multitask.
• Able to work independently and as part of a team.

Responsibilities

• Provide excellent customer service and respond to customer questions.
• Communicate with customers by phone, email, and other methods as needed.
• Enter, update, and maintain customer and company information.
• Use Microsoft Excel to organize information, track data, and prepare reports.
• Use QuickBooks for day-to-day business and customer-related tasks.
• Maintain accurate records and documentation.
• Assist with invoicing, billing, payments, and other administrative duties.
• Coordinate information between customers and internal departments.
• Stay organized while managing multiple priorities and deadlines.
• Identify and resolve customer issues in a professional and timely manner.
• Perform other administrative and customer service duties as needed.

Skills

Customer service

Organizational skills

Excel proficiency

QuickBooks experience

Communication skills

Multitasking

Detail-oriented

Tools

Microsoft Excel

QuickBooks

Job description

Pro Resources is seeking a Customer Service Representative for a client in Elkhart, IN. This is an immediate opening for an organized, dependable professional who enjoys working with customers and keeping things running smoothly behind the scenes.The ideal candidate will have strong customer service and organizational skills, along with hands‑on experience using Microsoft Excel and QuickBooks. If you’re detail-oriented, comfortable working with numbers and customer information, and can manage multiple tasks at once, we’d like to hear from you!

Shift and Compensation

Monday-Friday 6-3 PMPay : $25 / hour

Job Duties

• Provide excellent customer service and respond to customer questions and requests
• Communicate with customers by phone, email, and other methods as needed
• Enter, update, and maintain customer and company information accurately
• Use Microsoft Excel to organize information, track data, and prepare reports
• Use QuickBooks for day‑to‑day business and customer‑related tasks
• Maintain accurate records and documentation
• Assist with invoicing, billing, payments, and other administrative duties
• Coordinate information between customers and internal departments
• Stay organized while managing multiple priorities and deadlines
• Identify and resolve customer issues in a professional and timely manner
• Perform other administrative and customer service duties as needed

Background Profile

• Previous customer service or administrative experience preferred
• Strong Microsoft Excel skills required
• QuickBooks experience required
• Excellent organizational and time‑management skills
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Ability to multitask and prioritize in a fast‑paced environment
• Professional, dependable, and customer‑focused attitude
• Ability to work independently and as part of a team

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