Customer Service Representative

Peoples State Bank; Eagle River (WI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

401(k)

Paid Time Off

Paid Holidays

Bank-wide Incentive Plan

Volunteer Paid Time Off

Birthday Day Off

Fresh Focus Day Off

Job summary

Peoples State Bank in Eagle River, WI is seeking a part-time Customer Service Representative to greet customers, handle routine teller transactions, and assist with everyday banking needs.

This frontline role emphasizes accuracy, friendly communication, and teamwork, with a schedule of 8:30 AM–5 PM weekdays and rotating Saturdays, offering benefits and a supportive work environment.

Qualifications

• High school diploma or equivalent.
• Customer service, cash handling and/or sales experience (a plus).
• Solid computer skills and clear, friendly communication.
• Ability to stay organized in a fast-paced setting.

Responsibilities

• Greeting customers and assisting with routine teller transactions and account requests
• Handling cash with strong attention to detail and balancing work accurately
• Spotting opportunities to connect customers with the right products/services
• Using bank systems to complete work efficiently while juggling multiple requests

Skills

Customer service

Cash handling

Sales experience

Solid computer skills

Clear, friendly communication

Organizational ability

Education

High school diploma or equivalent

Job description

LOCATION: Eagle River, WI

HOURS: Part Time (20-25 hrs/wk) Monday through Friday between 8:30 AM - 5 PM and rotating Saturdays 9 AM - 12 PM

A Little About Peoples

Peoples State Bank's vision is to "be a catalyst for growth with our customers." That starts with our employees, who are customer-focused in all that we do. Being honored by American Banker magazine as one of the "Best Banks to Work For" in America is a recognition our employees are incredibly proud of. They bring enthusiasm to do right by our customers every day. Peoples is an employer of choice in Wisconsin, providing exceptional benefits, flexibility, and teamwork that brings out the best in our employees.

What You'll Handle

As a part-time Customer Service Representative in our Eagle River branch, you'll help customers with everyday banking needs and keep things running smoothly at the front line. You're here to make visits easy, accurate, and welcoming.

Key responsibilities include:

• Greeting customers and assisting with routine teller transactions and account requests
• Handling cash with strong attention to detail and balancing work accurately
• Spotting opportunities to connect customers with the right products/services
• Using bank systems to complete work efficiently while juggling multiple requests

Required qualifications/skills:

• High school diploma or equivalent
• Customer service, cash handling and/or sales experience (a plus)
• Solid computer skills and clear, friendly communication
• Ability to stay organized in a fast-paced setting

If you like helping people and take pride in getting the details right,

Your Typical Shift

You'll arrive, get set up, and check what the day has in store-then it's on to a steady rhythm of customer conversations, quick questions, and "thanks for your help!" moments. Between lobby traffic and phone calls, you'll stay focused, keep your work tidy, and lean on teammates when things pick up. Most weekdays fall between 8:30 AM-5 PM, with rotating Saturdays from 9 AM-12 PM-just enough weekend time to keep life balanced. You'll wrap up by ensuring everything is in order so the next day starts on a strong note.

Extras That Add Up

We keep the good stuff simple and meaningful:

• 401(k)
• Paid Time Off
• Paid Holidays
• Bank-wide Incentive Plan
• Volunteer Paid Time Off
• Birthday Day Off
• Fresh Focus Day Off

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.