Customer Service Representative

NORD Gear Corporation; Corona (CA); Vor Ort; USD 35.000 - 40.000; Vollzeit

Zusammenfassung

Nord Gear Corporation in Corona, CA is seeking an Order Entry Clerk to receive, process, and confirm customer orders while supporting related sales activities to ensure accurate products reach customers.

The role requires entering orders in SAP, contacting customers for PO details, coordinating with drafting, and handling paperwork. It also involves assisting the Quotes queue and providing back-up customer calls.

Qualifikationen

• High School Diploma or equivalent required.
• 1 year of order entry or customer service experience preferred.
• Experience in power transmission industry preferred.
• Strong attention to detail and memory.

Aufgaben

• Enter orders into SAP/manufacturing system.
• Contact customers for information about purchase orders.
• Work with drafting on order information.
• File and maintain paperwork associated with each order.
• Assist Customer Experience team by working on quotes from the quotes queue.
• Assist Customer Experience team by taking customer phone calls (in back-up capacity).
• May be assigned order processing duties for Key & Target Accounts.
• Other duties as assigned.

Kenntnisse

Self-motivated

Detail-oriented

Memory skills

Ausbildung

High School Diploma or equivalent

Associate or Bachelor's Degree preferred

Tools

SAP

Jobbeschreibung

• Location 1180 Railroad St,Corona, CA, 92882,United States
• Base Pay $25.53 - $29.18 / Hour
• Employee Type Full Time - Hourly

Description

JOB SUMMARY:
This position is responsible for receiving, processing, and confirming customer orders and supporting customer related sales activity. It will also require customer or production contact to clarify orders, so our customers receive correct product.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Enter orders into SAP/manufacturing system.
• Contact customers for information about purchase orders.
• Work with drafting on order information.
• File and maintain paperwork associated with each order.
• Assist Customer Experience team by working on quotes from the quotes queue.
• Assist Customer Experience team by taking customer phone calls (in back-up capacity).
• May be assigned order processing duties for Key & Target Accounts.
• Other duties as assigned.

Requirements

Education:

High School Diploma or equivalent required. Associate or bachelor’s Degree Preferred.

Experience:

One year of order entry, customer service, inside sales or power transmission industry knowledge preferred. Experience in technical industry preferred.

Skills and Key Attributes:

Self-motivated, detailed oriented, strong comprehension and memory skills.

Physical Requirements:

Ability to work at a desk for up to 8 hours/day

Summary

This position is responsible for receiving, processing, and confirming customer orders and supporting customer related sales activity. It will also require customer or production contact to clarify orders, so our customers receive correct product.