Customer Service Representative

Taylor Corporation; City of Amsterdam (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

Taylor Corporation is seeking a Customer Service Representative to join our Amsterdam, NY team. In this on-site role, you will answer inquiries, assist with orders, and resolve issues by phone, email or chat, representing the company professionally.

Ideal candidates have a high school diploma and 1+ years of customer service experience, with reliability, multitasking ability, and a positive attitude. The position is Monday–Friday, 8:30 am–5:00 pm EST, onsite at 166 Wallins Corners Road,

Qualifications

• High School diploma required, 1+ years of customer service experience preferred.
• Reliability and ability to handle multiple tasks.
• Positive, upbeat attitude and professional demeanor.
• Ability to work onsite in Amsterdam, NY.

Responsibilities

• Answer telephone inquiries and promote our products.
• Assist customers with placement of orders.
• Resolve customer issues via phone, email or chat.
• Represent the company in a courteous and professional manner.

Skills

Customer service

Phone support

Order processing

Education

High School diploma

Job description

Come Work with Us!

Taylor is proud to now offer “DailyPay”. With “DailyPay”, you can get paid on your very first day. No more waiting for direct deposit or a paper check! https://www.dailypay.com/partners/taylorcorp/

Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.

Ready to build a career? It’s time to look at Taylor.

Your Opportunity:

Taylor Promotional Products, formerly known as Amsterdam Printing, is looking for a Customer Service Representative to join their team in Amsterdam, NY! In this position, you will play an important role in ensuring our customers are taken care of an our company is well represented!

WorkAuthorization:

To be considered for the Taylor opportunities, candidates mustbe authorized towork in the United States without the need for employer sponsorship.

Your Responsibilities:

• Answer telephone call inquiries and promote our products.
• Assist customers with placement of orders.
• Resolve customer issues via phone, email or chat.
• Represent the company and its products in a courteous and professional manner.

Your Shift:

• 1st shift; Monday - Friday from 8:30a- 5:00p EST
• Based onsite at 166 Wallins Corners Road, Amsterdam, NY

You Must Have:

• High School diploma and 1+ years of experience preferred
• Reliability
• Ability to perform multiple tasks efficiently
• Positive upbeat attitude, efficient, self-starter and a problem solving mentality

The anticipated hourly wage for this position is $16. The actual wage offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.

About Taylor Corporation

One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.

With more than 50 years of categoryexpertiseand10,000 employeesspanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and64 hoursof annual holiday pay.

The Employerretainsthe right to change or assign other duties to this position.

_Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status._

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.