Customer Service Representative

Domino's; Casper (WY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible schedule

Competitive wages

Career growth

Supportive team

Employee discounts

Job summary

Domino's in Casper, WY is seeking energetic, friendly Customer Service Representatives to provide exceptional service to our guests. You are the first point of contact, whether over the phone or in person, ensuring a positive and seamless experience in a fast-paced environment.

This position offers flexible schedules (part-time and full-time), opportunities for advancement, employee discounts, and a fun team atmosphere. Training is provided to help you succeed.

Qualifications

• Strong verbal communication with a positive attitude.
• Basic math and accurate handling of monetary transactions.
• Punctual, reliable, and team oriented.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Greet customers at counter and on the phone.
• Enter and process orders using POS system.
• Handle cash and card transactions.
• Resolve customer complaints with a smile.
• Assist with in-store duties like stocking and cleaning.
• Prepare food items according to quality standards.
• Collaborate with team to complete tasks efficiently.

Skills

Communication skills

Math skills

Team player

Physical ability

Job description

About the Job:

Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.

Job Description

About the Job:

Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.

What We Offer:

• Flexible schedule: Part-time and full-time hours are available.
• Competitive wages
• Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
• Supportive team: Work alongside a great team and have fun while getting the job done.
• Employee discounts

Key Responsibilities:

• Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
• Accurately enter and process customer orders using our point-of-sale (POS) system.
• Handle cash and credit card transactions, including accurately counting change.
• Help resolve customer complaints and issues effectively and with a smile.
• Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
• Prepare food items according to Domino's quality standards.
• Collaborate with team members to ensure all tasks are completed efficiently.

Job Requirements:

• Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
• Math skills: The ability to perform basic math and accurately handle monetary transactions.
• Team player: Punctual, reliable, and willing to work as part of a team.
• Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.