Customer Service Rep07912 420 N Imperial Ave

Domino's Franchise; El Centro (CA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible schedules and shift options

50% off employee discount

On-the-job training and team support

Job summary

A leading pizza franchise in El Centro is seeking Customer Service Representatives to create great customer experiences. Responsibilities include greeting customers, taking orders accurately, and maintaining store cleanliness. Ideal candidates are at least 18 years old, possess strong communication skills, and can work in a fast-paced environment. This role offers flexible hours and numerous benefits including employee discounts and growth opportunities.

Qualifications

• Must be at least 18 years old.
• Able to work in a high-energy environment under time pressure.
• A capable of lifting 25 lbs and standing for extended periods.

Responsibilities

• Greet customers professionally and enthusiastically.
• Take and input customer orders accurately.
• Assist in food preparation according to recipes.

Skills

Strong verbal communication

Interpersonal skills

Basic math

Multitasking

Team-driven

Customer-focused

Job description

Job Description

Job Summary:

At Domino’s, our Customer Service Representatives (CSRs) are essential to creating great customer experiences. CSRs interact with customers directly, provide excellent service, and ensure all orders are taken, prepared, and delivered efficiently. If you're energetic, friendly, and team-oriented, we want you on our crew!

Key Responsibilities:

• Greet customers in-store and over the phone with professionalism and enthusiasm

• Take and input customer orders accurately using Domino’s POS system

• Maintain product knowledge to answer questions about ingredients, allergens, and store offerings

• Handle cash, card, and contactless payments precisely and securely

• Assist with the preparation of pizzas and other menu items following Domino’s recipes and standards

• Monitor order times and coordinate with delivery drivers to ensure timely dispatch

• Support opening and closing procedures, including balancing registers and securing the store

• Clean and sanitize workstations, equipment, and lobby areas regularly

• Assist with stock rotation, inventory tracking, and restocking supplies

• Address customer concerns, complaints, or order issues calmly and professionally

• Follow health and safety guidelines including food handling, and cleanliness

• Participate in team meetings, ongoing training, and store promotions

• Help maintain an organized and upbeat work environment, especially during rush hours

• Comply with Domino’s standards, policies, and brand expectations at all times

• Upsell menu items and promotions to enhance the customer experience and boost sale

Qualifications:

• Must be at least 18 years old

• Strong verbal communication and interpersonal skills

• Comfortable with basic math, multitasking, and computer use

• Customer-focused, reliable, and team-driven

• Able to work in a high-energy environment under time pressure

• Able to lift 25 lbs and stand for extended periods

Preferred (not required):

• Prior experience in customer service, retail, or food service

• Familiarity with pizza ovens, kitchen equipment, or food prep

Availability:

• Flexible hours including evenings, weekends, and holidays

• Must work on major holidays

Benefits of Working at Domino’s:

• Flexible schedules and shift options

• Growth and advancement opportunities (CSR to shift lead pathway)

• 50% off employee discount

• On-the-job training and team support

• A fun, fast-paced, and respectful work culture