Customer Service Representative

Domino's Pizza; Casper (WY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Competitive wages

Career growth

Supportive team

Employee discounts

Job summary

Domino's Pizza in Casper is hiring energetic Customer Service Representatives to greet guests, take orders, handle payments, and keep the store running smoothly. You will work in a fast-paced, friendly environment with opportunities for advancement and internal promotions.

The role emphasizes strong communication, cash handling, and teamwork, with part-time or full-time hours available. Join a supportive team and contribute to delivering great customer experiences at Domino's Casper.

Qualifications

• Clear verbal communication and a positive attitude.
• Ability to perform basic math and handle monetary transactions accurately.
• Reliable team player who is punctual and accountable.
• Physical ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Greet customers warmly at the counter and on the phone.
• Enter and process orders accurately using the POS system.
• Handle cash and card transactions, including counting change.
• Resolve customer issues and complaints with a friendly approach.
• Assist with in-store duties like folding boxes, stocking ingredients, and keeping areas clean.
• Prepare food items according to Domino's standards.
• Collaborate with team to complete tasks efficiently.

Skills

Communication skills

Math skills

Team player

Physical endurance

Tools

POS system

Job description

About the Job:

Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.

What We Offer

• Flexible schedule: Part-time and full-time hours are available.
• Competitive wages
• Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
• Supportive team: Work alongside a great team and have fun while getting the job done.
• Employee discounts

Key Responsibilities

• Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
• Accurately enter and process customer orders using our point-of-sale (POS) system.
• Handle cash and credit card transactions, including accurately counting change.
• Help resolve customer complaints and issues effectively and with a smile.
• Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
• Prepare food items according to Domino's quality standards.
• Collaborate with team members to ensure all tasks are completed efficiently.

Job Requirements

• Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
• Math skills: The ability to perform basic math and accurately handle monetary transactions.
• Team player: Punctual, reliable, and willing to work as part of a team.
• Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.