Customer Service Representative

Wild Water Operating LLC; Buena Park (CA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Health, dental and vision insurance

401(k) with company match

Paid time off and holidays

Unlimited car washes

Growth and advancement opportunities

Job summary

Wild Water Operating LLC in Buena Park, CA is seeking a part-time Customer Service Representative to support daily operations, deliver a top-notch customer experience, and help drive a fast-paced outdoor site. You will boost sales, promote Unlimited Wash Club memberships, maintain safety and cleanliness, and collaborate with teammates to ensure smooth operations.

Ideal candidates show strong communication, enjoy a busy outdoor setting, can stand for extended periods, and are available weekends

Qualifications

• Strong customer service and communication skills.
• Comfortable in a fast-paced, outdoor environment.
• Ability to stand/walk for extended periods.
• Team-oriented mindset with a strong work ethic.
• Flexible availability including weekends and holidays.

Responsibilities

• Support daily operations, customer experience, and site performance
• Drive sales performance and promote Unlimited Wash Club memberships
• Maintain site standards including cleanliness, safety, and efficiency
• Work collaboratively with the team to ensure smooth operations
• Resolve customer concerns and support retention
• Follow company policies, procedures, and operational standards

Skills

Customer service

Communication

Teamwork

Adaptability

Sales mindset

Job description

Description

Employment Type:

Part-Time (non-exempt)

Pay Range:

$16.90-$20.00 per hour (DOE)

Bonus Opportunity:

Monthly incentive with additional earning potential

The Opportunity

Our Customer Service Representative role is critical to delivering strong business performance, an exceptional customer experience, and a high-performing team environment. You will contribute to sales, operations, and team success while ensuring the site operates efficiently, safely, and consistently.

What You'll Do

• Support daily operations, customer experience, and site performance
• Drive sales performance and promote Unlimited Wash Club memberships
• Maintain site standards including cleanliness, safety, and efficiency
• Work collaboratively with the team to ensure smooth operations
• Resolve customer concerns and support retention
• Follow company policies, procedures, and operational standards

What We're Looking For

• Strong customer service and communication skills
• Comfortable in a fast-paced, outdoor environment
• Ability to stand/walk for extended periods
• Team-oriented mindset with a strong work ethic
• Flexible availability including weekends and holidays

Why Join our Company?

• Competitive pay and incentive opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Unlimited car washes
• Growth and advancement opportunities

Wage Transparency Disclosure

The pay range listed represents the anticipated compensation for this position at the time of posting. Actual compensation will be determined based on job-related factors including experience, skills, location, and internal equity. This role may also be eligible for incentive compensation and benefits in addition to base pay.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.