Carwash Customer Service Representative - Conroe, TX

Ocean Express Operating LLC; Conroe (TX); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Holidays

Unlimited car washes

Growth opportunities

Advancement opportunities

Job summary

Ocean Express Operating LLC is seeking a Customer Service Representative to support daily operations, enhance the customer experience, and contribute to site performance and safety. The role requires strong communication, the ability to stand for extended periods in an outdoor environment, and flexible weekend/holiday availability.

Competitive pay, health benefits, a 401(k) match, and paid time off are offered.

Qualifications

• Strong customer service and communication skills.
• Comfortable working in an outdoor environment.
• Able to stand/walk for extended periods.
• Team-oriented mindset with a strong work ethic.
• Flexible availability including weekends and holidays.

Responsibilities

• Support daily operations, customer experience, and site performance.
• Drive sales performance and promote Unlimited Wash Club memberships.
• Maintain site standards including cleanliness, safety, and efficiency.
• Collaborate with the team to ensure smooth operations.
• Resolve customer concerns and support retention.
• Follow company policies, procedures, and standards.

Skills

Customer service

Communication

Outdoor work

Teamwork

Flexible availability

Job description

Description

Employment Type:

[Full-Time / Part-Time] (Non-Exempt)

Pay Range:

$10.00–$13.00 per hour (DOE)

Bonus Opportunity:

Monthly incentive with additional earning potential

The Opportunity

Our Customer Service Representative role is critical to delivering strong business performance, an exceptional customer experience, and a high-performing team environment. You will contribute to sales, operations, and team success while ensuring the site operates efficiently, safely, and consistently.

What You’ll Do

• Support daily operations, customer experience, and site performance
• Drive sales performance and promote Unlimited Wash Club memberships
• Maintain site standards including cleanliness, safety, and efficiency
• Work collaboratively with the team to ensure smooth operations
• Resolve customer concerns and support retention
• Follow company policies, procedures, and operational standards

What We’re Looking For

• Strong customer service and communication skills
• Comfortable in a fast-paced, outdoor environment
• Ability to stand/walk for extended periods
• Team-oriented mindset with a strong work ethic
• Flexible availability including weekends and holidays

Why Join our Company?

• Competitive pay and incentive opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Unlimited car washes
• Growth and advancement opportunities

Wage Transparency Disclosure

The pay range listed represents the anticipated compensation for this position at the time of posting. Actual compensation will be determined based on job-related factors including experience, skills, location, and internal equity. This role may also be eligible for incentive compensation and benefits in addition to base pay.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.