Customer Service Representative

The UPS Store; Bradenton (FL); On-site; USD 20,664 - 23,419; Part time

Benefits offered by this job

Free uniforms

Job summary

The UPS Store in Bradenton, Florida, is seeking a Customer Service Expert to provide exceptional service to our customers. You'll manage transactions and assist customers in a fast-paced retail environment.

Able to work 20-25 hours a week, including weekends. The ideal candidate has customer service experience and must be able to lift up to 75lbs. Training to become a Notary is also required.

Qualifications

• Customer service experience required.
• Able to work 20-25 hours per week, including weekends.
• Driver License is required.

Responsibilities

• Communicate with customers.
• Receive and process packages for shipments.
• Maintain accurate customer files.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Job description

Benefits

• Free uniforms

Overview

The strength of The UPS Store comes, in part, from the talented and dedicated associates at each retail location. The customer service expert has knowledge, offers exceptional service, manages customers and processes transactions.

We are looking for someone who:

• Is able to work a minimum of 20 -25 hours a week, weekend hours are required.
• Is committed to work through December holidays.
• Driver License is required.
• Works well with other retail associates, customers, and potential clients in a fast paced environment.
• Able to stand for several hours at a time and be able to lift 50-75lbs.

Experience

Customer Service experience required.

Qualifications

• Quick learner, able to take directions and follow through with projects
• Energetic, driven to succeed.
• Excellent written and verbal skills
• Maintain consistent professional appearance.
• Be able to become a Notary within 3 months.
• Execute customers projects by operating copiers, print production machine, fax machine, binding and laminating, and point of sale devices.

Responsibilities

• Communicating with customers.
• Receive and process packages for shipments.
• Learn all product/service offerings and offer alternative solutions.
• Developing and maintaining accurate customer files based on production.
• Continuously practice good listening skills with customers.
• Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience.
• Open or close the store and perform end of day.

Salary Based On experience between $15-$17