Customer service representative

US Tech Solutions; Bothell (WA); On-site; USD 50,000 - 70,000; Full time

Job summary

A global staffing firm is seeking a candidate with over 5 years of experience and relevant education to enhance customer service and maintain business relationships. The role includes processing orders accurately, responding to inquiries, and ensuring customer satisfaction through effective communication. The ideal candidate will foster business loyalty through prompt service. This position is vital for contributing to client satisfaction and operational efficiency.

Qualifications

• 5 or more years of experience in position or specialization.
• Certification if applicable.

Responsibilities

• Ensures delivery of excellent customer service through fast and accurate order processing.
• First point of customer contact for inquiries like pricing and scheduling.
• Builds and maintains business relationships with clients.

Education

High-school/Associates or equivalent experience

Job description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

• Experience: 5 or more years of experience in position or specialization.
• Education: High-school/Associates or equivalent experience if applicable.
• Certification if applicable.

Qualifications

• Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
• First point of customer contact for general inquiries like pricing, products, scheduling etc.
• Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.