Customer Service Representative

WizeHire, Inc; Beaumont (TX); On-site; USD 17,047 - 24,280; Full time

Job summary

WizeHire, Inc is seeking a full-time Customer Service & Scheduling Coordinator based in Beaumont, Texas. This pivotal role serves as the first point of contact for clients, ensuring a smooth experience from initial interaction to final report delivery.

The ideal candidate will be friendly, organized, and able to multitask effectively in a fast-paced environment. Responsibilities include answering phones, scheduling inspections, and supporting office operations. A rate of $15 per hour is offered with opportunities for advancement.

Qualifications

• Excellent communication skills and the ability to interact positively with clients.
• Proficient in scheduling and managing appointments effectively.
• Experience in a fast-paced customer service environment is a plus.

Responsibilities

• Act as the first point of contact for clients and agents.
• Schedule inspections and coordinate appointments efficiently.
• Ensure smooth delivery of inspections from booking to report.

Skills

Friendly demeanor

Organizational skills

Detail-oriented

Multitasking ability

Outstanding customer service

Job description

Harper Inspection Services is seeking a full-time Customer Service & Scheduling Coordinator to help deliver an exceptional experience for clients and real estate partners. This position serves as the first point of contact for buyers, sellers, and agents, making it one of the most important roles within our company.

The ideal candidate is friendly, organized, detail-oriented, and enjoys helping people. You will spend much of your day answering phones, scheduling inspections, coordinating appointments, communicating with clients and agents, and ensuring every inspection runs smoothly from booking through report delivery.

This role requires someone who can confidently multitask in a fast-paced environment while maintaining a positive attitude and providing outstanding customer service. You will be responsible for keeping schedules organized, following up with clients, supporting office operations, and identifying opportunities to recommend additional inspection services when appropriate.

If you enjoy talking with people, solving problems, staying organized, and being a key part of a growing team, we'd love to meet you.

Compensation

• Full-Time Position
• $15 per hour
• Approximately 40 hours per week
• Opportunities for growth and advancement based on performance