Customer Service Representative

Gentle Dental; Bakersfield (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical and pharmacy, dental, vision (

Job summary

Gentle Dental in Bakersfield, CA is hiring a Customer Service Representative to manage patients through the full cycle from diagnosis to treatment acceptance. You will explain financial options and coordinate care to guide patients toward a healthy smile.

We value teamwork and strong communication, with training and benefits to support your personal and professional growth. Full-time opportunities available now.

Qualifications

• Great Customer Service.
• 1–2 years front office experience in a medical environment.
• Computer literate; Denticon experience is a plus.

Responsibilities

• Manage patients full cycle from clinical diagnosis to treatment acceptance.
• Communicate financial planning and available options based on proposed treatment.
• Lead patients from first appointment to last to ensure a happy and healthy smile.

Skills

Customer Service

Multitasking

Front Office

Tools

Denticon

Job description

Dedicated Dental - Panama
3150 Panama Ln.
Suite I
Bakersfield, CA 93313, USA

Description

At Gentle Dental, we value our teammate’s smile as much as our patient’s smile.

Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.

We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.

At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance. You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile!

Our opportunities provide a full suite of benefits including

• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (80 hours per year for hourly)
• 401k plan and deferred compensation plan
• Referral Bonuses ($600-$2500 depending on role)

Come join our team and make a difference in the lives of the people in your community!

Qualifications:

• Great Customer Service
• A minimum of 1 to 2 years front office experience in a medical environment.
• Computer literate a must (Denticon experience is a plus).
• Previous experience presenting Treatment Plans and going over costs of services preferred
• Multitasker in a fast pace environment

Pay

• $20.00 per hour/DOE

Location:

Schedule:

Full Time

Gentle Dental has the resources you need to achieve true personal and career success.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.