Customer Service Representative

FASTSIGNS Parker/Castle Rock; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS Parker/Castle Rock is hiring a Customer Service Representative to join our team in a fast-paced sign center. You will be the first point of contact for customers, assist with estimates, and help ensure timely delivery of finished orders.

You will participate in daily team meetings, contribute to business and marketing plans, and engage with customers through multiple channels to build lasting relationships. A strong focus on listening, organization, and responsiveness is essential.

Qualifications

• Experience in customer service or retail preferred.
• Good listening and organizational skills required.
• Ability to build relationships with customers and colleagues.

Responsibilities

• Be the initial contact with current and prospective customers.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Participate in daily team meetings and support business and marketing plans.
• Interact with customers via email, phone, in person, and on-site at their businesses.
• Build long-lasting relationships by converting prospects into long-term clients.

Skills

Customer service

Communication

Organization

Relationship building

Listening skills

Education

High school diploma

Job description

FASTSIGNS #110201 is hiring for a Customer Service Representative to join our team!

Benefits/Perks

• Competitive Pay


• Paid Vacation and Holidays


• Performance Bonus


• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center


• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders


• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center


• Work with customers in numerous ways such as email, telephone, in-person and at their place of business


• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications For FASTSIGNS Customer Service Representative

• 2-3 years of retail or counter sales experience preferred


• High school diploma or equivalent


• Outgoing, responsive, eager to learn and has the ability to build relationships


• Great listening and organization skills


• Ability to sit for long periods (4 hours or more)


• Ability to view a computer screen for long periods (4 hours or more)


• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.