Customer Service Representative

FASTSIGNS Parker/Castle Rock; Eau Claire (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

FASTSIGNS Parker/Castle Rock is hiring a Customer Service Representative to be the first point of contact for customers in our center. You will learn to prepare estimates, process work orders and ensure timely delivery of orders.

You will participate in daily team meetings, support business and marketing plans, and engage with customers through email, phone, in person, and on-site visits. The role emphasizes building lasting relationships with clients and delivering high-quality service.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and able to build relationships.
• Strong listening and organization skills.
• Ability to sit for long periods and view a screen for long periods.
• Work under pressure to produce high quality work.

Responsibilities

• Be the initial contact with customers in the FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of orders.
• Participate in daily team meetings and help execute business and marketing plans.
• Interact with customers via email, phone, in person or at their business location.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Retail/Counter sales experience

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

FASTSIGNS #2079 is hiring for a Customer Service Representative to join our team!

A Successful FASTSIGNS Customer Service Representative Will

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications For FASTSIGNS Customer Service Representative

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.

Compensation: $17.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.