Customer Service Representative

Labor Biz Market; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Labor Biz Market is looking for a Customer Service Representative to enhance customer satisfaction in their Austin office. Responsibilities include handling client inquiries, resolving issues via phone and email, and maintaining accurate records. Successful candidates will receive competitive pay and a range of benefits, including health insurance, 401(k) match, and professional development opportunities.

Benefits

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Flexible work environment

Qualifications

• Excellent communication and problem-solving skills.
• Ability to multitask and handle a fast-paced environment.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Handle inbound calls and respond to emails promptly.
• Resolve product or service issues by clarifying customer concerns.
• Maintain accurate records of customer interactions.

Skills

Communication

Problem-Solving

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

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This range is provided by Labor Biz Market. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $27.00/hr

Job Overview

Labor Biz Market is seeking a Customer Service Representative to handle client inquiries, resolve issues, and ensure high customer satisfaction in our Austin office. This position involves assisting customers through phone and email communication.

Location: Austin, TX

Pay Range: $16.50 - $27.00 hourly

Responsibilities

• Handle inbound calls and respond to emails promptly.
• Resolve product or service issues by clarifying customer concerns.
• Maintain accurate records of customer interactions.
• Coordinate with internal departments for issue resolution.
• Meet performance targets and ensure high customer satisfaction.
  
  

Minimum Requirements

• High school diploma or equivalent.
• Excellent communication and problem-solving skills.
• Ability to multitask and handle a fast-paced environment.
• Proficiency in Microsoft Office and CRM systems.
  
  

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• Flexible work environment

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

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