Customer Service Representative

Powerwell; Arkansas; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

10 Paid Holidays per year

401(k) Plan with matching

Short and Long Term Disability

Tuition Reimbursement

Attendance Bonus Program

Advancement within the company

Job summary

Powerwell is recruiting a Customer Service Representative for a leading client in Saline, MI, focused on exceptional customer support in a fast-paced environment. The role involves managing customer requests, processing orders, and providing timely communication. Candidates should possess strong communication skills and a proactive mindset with relevant experience in customer service, ideally in manufacturing settings.

Qualifications

• Experience in customer service, preferably in manufacturing.
• Strong communication skills - both written and verbal.
• Exceptional time management and ability to multitask efficiently.

Responsibilities

• Managing incoming customer requests via phone, fax, and email.
• Processing purchase orders and coordinating deliveries.
• Providing timely updates to customers and handling emergency shipments.

Skills

Communication skills

Customer service experience

Time management

Multitasking

Proactive mindset

Education

High school diploma or equivalent

Job description

1 day ago Be among the first 25 applicants

Direct message the job poster from Powerwell

Powerwell is a leading recruitment firm helping our clients discover top talent. We’re recruiting for a Customer Service Representative. This position is fully onsite in Saline, MI.

Job Description:

Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We’re looking for a Customer Service Representative to join our client’s dynamic team! Our client specializes in world-class engineering solutions for advanced composites and engineered resins across multiple industries. They tackle complex design and manufacturing challenges with innovative thinking and cutting-edge technology.

About the Role:

As a Customer Service Representative, you will be the key point of contact for our client’s customers, ensuring seamless communication and exceptional support. Your role will include:

• Managing incoming customer requests via phone, fax, and email.
• Processing purchase orders and coordinating deliveries per customer schedules (within 24 hours of receipt).
• Providing timely and proactive updates to customers (within 24 hours of inquiry).
• Handling emergency shipments as needed.

What We're Looking For:

• Experience in customer service, preferably in manufacturing.
• Strong communication skills - both written and verbal.
• Exceptional time management and the ability to multitask efficiently.
• A proactive, solutions-driven mindset with a strong work ethic.
• High school diploma or equivalent required.

All employees undergo a pre-employment background check and drug screen. Our client is an alcohol and drug-free workplace.

• 10 Paid Holidays per year
• 401(k) Plan with matching
• Short Term Disability
• Long Term Disability
• Tuition Reimbursement
• Attendance Bonus Program
• Advancement within the company

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Public Relations, Customer Service, and General Business

• Industries

  Staffing and Recruiting

Referrals increase your chances of interviewing at Powerwell by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Tuition assistance

Get notified about new Customer Service Representative jobs in Saline, MI.

Customer Service Representative - State Farm Agent Team Member

Ypsilanti, MI $45,000.00-$52,000.00 7 months ago

Ann Arbor, MI $40,000.00-$40,000.00 2 days ago

Customer Service Representative - 2nd Shift

Customer Service Representative - State Farm Agent Team Member

South Lyon, MI $45,000.00-$55,000.00 1 year ago

Customer Service Representative - State Farm Agent Team Member

Customer Service Professional II - Hybrid - Ann Arbor, MI

Customer Service Representative - State Farm Agent Team Member

Westland, MI $35,000.00-$70,000.00 9 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.