Customer Service Representative

Priority Dispatch Corp.; Anaheim, Northern (CA, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Weekly pay every Friday

Paid sick leave

Health insurance (PPO) with vision and

401(k) Plan

Job summary

TW Services is hiring entry-level Customer Service Representatives to support drivers and customers in warehouse and distribution centers. You will check drivers in and out on tablets or kiosks, handle paperwork, and record truckload data accurately while delivering friendly service.

This role requires bilingual Spanish and English, basic computer and typing skills, data-entry experience, and the ability to multitask in a fast-paced environment.

Qualifications

• Must be bilingual (Spanish and English).
• Experience inputting data into multiple systems.
• Typing and basic computer skills.
• Excel experience is a plus.
• Ability to work with others and independently and multitask.

Responsibilities

• Check drivers in and out on tablets or a kiosk
• Complete all necessary paperwork
• Enter all data associated with each truckload into a tablet or kiosk
• Provide great customer service
• Handle inbound drivers' bills of lading
• Collect payment for unloading services electronically
• Perform audits of data collection to ensure integrity
• Perform other related duties as required or assigned

Skills

Bilingual Spanish/English

Data entry experience

Customer service

Attention to detail

Multitasking

Teamwork

Basic math skills

Basic computer/typing

Independent and collaborative

Fast-paced environment

Tools

Excel

Job description

Job DetailsLevel: EntryJob Location: Nationwide - Anaheim, CA 92801Position Type: Full TimeSalary Range: $18.00 - $26.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Warehouse

TW Services is currently hiring for Customer Service Representatives (CSR) at various locations around the United States. We support our customers by providing various services in warehouse and distribution centers, and our CSRs work with drivers and customers in the facility.

Key responsibilities include:

• Check drivers in and out on tablets or a kiosk
• Complete all necessary paperwork
• Enter all data associated with each truckload into a tablet or kiosk
• Provide great customer service
• Handle inbound drivers' bills of lading
• Collect payment for unloading services electronically
• Perform audits of data collection to ensure integrity
• Perform other related duties as required or assigned

Compensation/Benefits:

• Weekly pay cycle! Get paid every Friday
• Paid Sick Leave
• PPO Health Insurance Options with Vision and Dental
• 401(k) Plan

Qualifications

• Basic computer/typing experience (Required)
• Experience inputting data into various systems
• Excel experience is a PLUS!
• Bilingual - Spanish and English (Required)
• Ability to work with others and individually
• Ability to multitask
• Advanced familiarity with computers (Preferred)
• Customer service skills
• Attention to detail
• Basic math skills
• Pas a drug screen and background check
• Authorized to work for any employer in the United States (TW is an E-Verify employer)
• Ability to work as part of a team and independently
• Ability to work safely in a fast-paced & changing environment
• You may need to provide your own steel-toe shoes/boots as they may be required for this position!