Customer Service Rep — Start Today, Earn Bonuses

U-Haul International, Inc.; Old Town (ME); On-site; USD 20,801 - 22,179; Full time

Benefits offered by this job

Career stability

Health insurance and prescription plan

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U‑Haul is seeking a Customer Service Representative to be the face of its service, assisting customers with rentals and equipment, and using U‑Scan tech to manage inventory and dispatch. The role includes inspecting equipment, educating customers, and handling invoices.

The position offers on‑the‑job education, with hiring bonuses and a broad benefits package. Pay ranges set hourly, with opportunities for advancement and employee programs.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
• Use smartphone‑based U‑Scan technology to manage rentals and inventory.
• Move and hook up U‑Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U‑Haul upon employment).
• Drive a forklift (certification offered through U‑Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U‑Haul education through U‑Haul University.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

U‑Haul is seeking a Customer Service Representative to be the face of its service, assisting customers with rentals and equipment, and using U‑Scan tech to manage inventory and dispatch. The role includes inspecting equipment, educating customers, and handling invoices.

The position offers on‑the‑job education, with hiring bonuses and a broad benefits package. Pay ranges set hourly, with opportunities for advancement and employee programs.