Customer Service Rep — On-the-Job Training & Perks

U-Haul International, Inc.; Cypress (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation

Sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on electronics and hotels

MetLife auto and home insurance

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in Cypress, Texas. You will assist customers with products and services, manage rentals with U-Scan tech, and help move and hook up trucks and trailers. The role includes equipment inspection, invoicing, and learning through U-Haul University.

The position emphasizes safety, teamwork, and ongoing education with certification opportunities, including propane and forklift training on employment.

Qualifications

• Valid driver's license and a clean driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative in Cypress, Texas. You will assist customers with products and services, manage rentals with U-Scan tech, and help move and hook up trucks and trailers. The role includes equipment inspection, invoicing, and learning through U-Haul University.

The position emphasizes safety, teamwork, and ongoing education with certification opportunities, including propane and forklift training on employment.