Customer Service Rep - Growth & Benefits

Vallen USA; Belmont (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with discretionary company?atch

Employer-paid Basic Life Insurance

Employer-paid Disability Benefits

Flexible Spending Accounts

Paid Time Off

Holidays

Tuition Reimbursement

Employee Referral Program

Safety shoe and safety glasses reimb.

BenefitHub discounts

Advancement opportunities

Job summary

Vallen USA is seeking a Customer Service Representative (CSR) to operate at a customer location, providing exceptional service by purchasing products that meet the organization’s standards for price, quality, timing, and supply reliability.

The role emphasizes vendor and customer communication, accurate data entry, and alignment with purchasing strategies. A high school diploma and 1+ year procurement experience are preferred. Competitive benefits and growth opportunities are offered.

Qualifications

• HS diploma or equivalent required.
• 1+ years procurement experience preferred.
• Excellent customer service and communication skills.
• Proficiency with MS Office and ERP systems.

Responsibilities

• Perform procurement activities to meet current and anticipated demand.
• Place purchase requisitions and vendor purchase orders.
• Research and evaluate vendors to meet specifications and price targets.
• Monitor quality and timeliness of products; arrange replacements if needed.
• Follow up on order status with vendors and customers.
• Maintain supplier relationships and resolve payment issues.

Skills

Excellent customer service

Proficiency with MS Office

Strong communication skills

Self-starter

Education

High school diploma or equivalent

Tools

ERP software

MS Office

Job description

Vallen USA is seeking a Customer Service Representative (CSR) to operate at a customer location, providing exceptional service by purchasing products that meet the organization’s standards for price, quality, timing, and supply reliability.

The role emphasizes vendor and customer communication, accurate data entry, and alignment with purchasing strategies. A high school diploma and 1+ year procurement experience are preferred. Competitive benefits and growth opportunities are offered.