Customer Service Rep/Floater

Central-Stone-Company-1; Fenton (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Stone is seeking a full-time Customer Service Rep/Quarry Scale Clerk to float among our quarries in the St. Louis metro area. The position will be based out of our Fenton, MO regional office when not filling in at various quarries.

Schedule is 1st shift, Monday through Friday, with some Saturdays and overtime as needed. The role involves entering customer and product data into the scale system, delivering excellent customer service to customers and haulers, using the electronic ticketing

Qualifications

• Experience with a multi-line phone system.
• Sound computer and math skills.
• Ability to multi-task in a fast paced environment.
• Reliable transportation.

Responsibilities

• Fill in for vacationing or absent quarry scale clerks, including mileage reimbursement.
• Enter customer and product data into the scale system.
• Provide excellent customer service through positive interaction with customers and haulers.
• Use electronic ticketing system to manage customer transactions.
• Assist with recordkeeping, answering phones and assisting customers, and other administrative tasks.

Skills

Multi-line phone system

Computer skills

Math skills

Multi-tasking

Reliable transportation

Job description

St. Louis Office
1195 Smizer Mill Rd.
Fenton, MO 63026, USA

Description

Central Stone is seeking candidates for a full-time Customer Service Rep/Quarry Scale Clerk to perform fill-in duties for our various quarries located in the greater St Louis, MO metropolitan area. The position will often float around the area, filling in for our quarry scale clerks when they are out. When not filling in at our various quarries this position will be based out of our Fenton, MO regional office. The schedule for this position is 1 st shift, Monday through Friday, with some Saturdays and overtime as needed.

Customer Service Rep/Floater job duties include:

• Filling in for vacationing or absent quarry scale clerks, includes mileage reimbursement
• Enter customer and product data into scale system
• Provide excellent customer service through positive interaction with customers and haulers.
• Use electronic ticketing system to manage customer transactions
• Assist with recordkeeping, answering phones and assisting customers, and other administrative tasks

The ideal Customer Service Rep/Floatercandidate will have:

• Experience with a multi-line phone system
• Sound computer and math skills
• Ability to multi-task in a fast paced environment
• Reliable transportation

Pre-employment physical, drug screen and background check required. Central Stone Company is an EEO/Affirmative Action employer for all including Women, Minorities, Veterans and Individuals with disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.