Quarry Customer Service Specialist (Floater)

Central-Stone-Company-1; Fenton (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Stone is seeking a full-time Customer Service Rep/Quarry Scale Clerk to float among our quarries in the St. Louis metro area. The position will be based out of our Fenton, MO regional office when not filling in at various quarries.

Schedule is 1st shift, Monday through Friday, with some Saturdays and overtime as needed. The role involves entering customer and product data into the scale system, delivering excellent customer service to customers and haulers, using the electronic ticketing

Qualifications

• Experience with a multi-line phone system.
• Sound computer and math skills.
• Ability to multi-task in a fast paced environment.
• Reliable transportation.

Responsibilities

• Fill in for vacationing or absent quarry scale clerks, including mileage reimbursement.
• Enter customer and product data into the scale system.
• Provide excellent customer service through positive interaction with customers and haulers.
• Use electronic ticketing system to manage customer transactions.
• Assist with recordkeeping, answering phones and assisting customers, and other administrative tasks.

Skills

Multi-line phone system

Computer skills

Math skills

Multi-tasking

Reliable transportation

Job description

Central Stone is seeking a full-time Customer Service Rep/Quarry Scale Clerk to float among our quarries in the St. Louis metro area. The position will be based out of our Fenton, MO regional office when not filling in at various quarries.

Schedule is 1st shift, Monday through Friday, with some Saturdays and overtime as needed. The role involves entering customer and product data into the scale system, delivering excellent customer service to customers and haulers, using the electronic ticketing