Customer Service Rep - Fast-Paced Role with Growth

Domino; Grand Rapids (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza is hiring a Customer Service Representative in Grand Rapids, MI to join our team. You will take orders, provide friendly customer service, upsell where appropriate, and ensure food safety and accuracy in orders. Training is provided, and you can balance work with school or other commitments.

We value energetic individuals who can work in a fast-paced store, handle phone and in-person orders, and work well with teammates to deliver a great customer experience.

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Upselling
• Food and portion control
• Hygiene and food safety
• Food preparation
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen

Job description

Domino's Pizza is hiring a Customer Service Representative in Grand Rapids, MI to join our team. You will take orders, provide friendly customer service, upsell where appropriate, and ensure food safety and accuracy in orders. Training is provided, and you can balance work with school or other commitments.

We value energetic individuals who can work in a fast-paced store, handle phone and in-person orders, and work well with teammates to deliver a great customer experience.